Business telecoms in Shrewsbury
Business broadband and phone systems in Shrewsbury
Shrewsbury businesses range from shops and professional firms in the old town centre to offices and trade counters on the business parks around the edge of town. The telecoms questions differ between them.
Compare The Networks, which is run by the same team as Shropshire Pages, is based at Shrewsbury Business Park, so this is our home patch.
Who wrote this: the Shropshire Pages team. Compare The Networks is run by Xtra Phones UK Ltd, the same Shropshire team that runs Shropshire Pages. It is not an independent comparison, so weigh our suggestions accordingly.
Town-centre premises
Much of central Shrewsbury is a conservation area with many listed buildings. If your premises is listed or in a conservation area, check with your landlord and Shropshire Council before agreeing to external cabling, new wall boxes or external antennas, because consent may be needed.
Thick walls in older buildings can weaken both Wi-Fi and mobile signal. Before blaming the connection, ask whether an extra wireless access point or Wi-Fi calling would solve the problem.
Business parks and trade estates
Units at places such as Shrewsbury Business Park, Battlefield and Harlescott often have different connection options from the town centre, and options can differ between neighbouring units. Check your exact address on the Ofcom broadband checker and ask the landlord what cabling is already in the building.
If you are taking on a new unit, ask about connection lead times before you agree a moving date.
Keep calls running when you cannot get to the office
Parts of Shrewsbury by the River Severn, including Frankwell and Coleham, have flooded in the past, and road closures can make it hard to reach the office. Whatever the reason, it helps if your business number is not tied to one desk.
A cloud phone system can send calls to mobiles or another site in a few clicks. Set this up and test it before you need it, and write down how to do it.
The 2027 landline switch-off
Openreach says that on 31 January 2027 all traditional phone lines will be going digital. Anything that still relies on an analogue line, such as a phone system, alarm, card machine, lift phone or door entry system, needs checking with your provider before then. Openreach also says that lines not moved by then may be put on a temporary emergency voice-only service that may not support the features you use today.
Local IT help
Router, Wi-Fi and phone changes often touch computers, card machines and alarms. If you already work with a Shrewsbury IT business, involve them early. The directory lists local computer and IT services you can compare.
Common questions
Is Compare The Networks based in Shrewsbury?
Yes. Its registered office is at Shrewsbury Business Park. It is run by Xtra Phones UK Ltd, the same company that runs Shropshire Pages.
Do I need permission to install broadband in a listed building?
Internal changes to a listed building, and some external works in a conservation area, can need consent. Check with your landlord and Shropshire Council before agreeing to new external cabling or equipment.
Dates and rules on this page were checked on 27 September 2026. Providers and regulators update their guidance, so confirm anything important with your provider before you act on it.